Also known as:intentional infliction of emotional distress · IIED · emotional distress tort
Written by attorneys — see sources below.
A tort imposing liability when a defendant intentionally or recklessly engages in extreme and outrageous conduct that causes the plaintiff severe emotional distress. The conduct must exceed all bounds of decency and be regarded as intolerable in a civilized community. Liability may be barred by constitutional protections when the conduct consists of protected speech on matters of public concern.
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How its tested
Common Examples
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Protected Protest Near Funeral
Members of a church group picket a military funeral on public land with signs expressing political and moral opposition to government policy on homosexuality in the armed forces. The signs are visible but the picketing remains peaceful and non-disruptive. Family members later sue the group for intentional infliction of mental distress. The claim fails because the speech addresses matters of public concern and receives First Amendment protection.
Workplace Termination Dispute
An employee at a data processing firm is terminated after reporting suspected illegal activity by a supervisor. The employee sues for intentional infliction of mental distress arising from the discharge and surrounding statements. The court examines whether the employer's conduct meets the threshold for outrageousness required for the tort.
Foley v. Interactive Data Corp.47 Cal. 3d 654, 254 Cal. Rptr. 211, 765 P.2d 373
Interactive Data Corporation hired John Foley in June 1976 as an assistant product manager at a starting salary of $18,500. As a condition of employment Foley signed a confidential and proprietary information agreement. The company's president told Foley that if he performed his job well he would have a long and rewarding employment with the firm.
Over the next six years and nine months Foley received steady salary increases, promotions, bonuses, awards, and superior performance evaluations, rising to branch manager of the Los Angeles office with an annual salary of $56,164 plus a merit bonus. In January 1983 Foley learned that his new supervisor, Robert Kuhne, was under investigation by the FBI for embezzlement from his former employer, Bank of America. Foley reported the information to Vice President Richard Earnest because he was worried about working for Kuhne in a supervisory position.
Earnest told Foley not to discuss rumors and to forget what he had heard. In early March 1983 Kuhne informed Foley that the company had decided to replace him for performance reasons and offered a transfer to another division. Foley was later told he could continue as branch manager if he agreed to a performance plan, but when Kuhne met with him the next day Kuhne instead gave Foley the choice of resigning or being fired. Foley was discharged on March 13, 1983.
Foley filed suit against Interactive Data Corporation alleging three causes of action: tortious discharge in violation of public policy, breach of an implied-in-fact contract to terminate only for good cause, and tortious breach of the implied covenant of good faith and fair dealing. The superior court sustained the company's demurrer without leave to amend and dismissed the action. The Court of Appeal affirmed the judgment. The Supreme Court granted review.
A photographer repeatedly follows a public figure and her children in public spaces, taking photographs at close range despite requests to stop. The family sues the photographer for intentional infliction of mental distress. The court considers whether the persistent conduct rises to the level of extreme and outrageous behavior that supports liability.
Galella v. Onassis487 F.2d 986, 992, 998-999 (2d Cir. 1973)
Ronald Galella, a free-lance photographer specializing in the making and sale of photographs of well-known persons, brought suit against three Secret Service agents and Jacqueline Onassis. Defendant Onassis is the widow of the late President John F. Kennedy, mother of the two Kennedy children, John and Caroline, and is the wife of Aristotle Onassis.
Galella fancies himself as a "paparazzo" and makes himself as visible to the public and obnoxious to their photographic subjects as possible to aid in the advertisement and wide sale of their works. Some examples of Galella's conduct brought out at trial are illustrative.
Galella took pictures of John Kennedy riding his bicycle in Central Park across the way from his home. He jumped out into the boy's path, causing the agents concern for John's safety. The agents' reaction and interrogation of Galella led to Galella's arrest and his action against the agents. Galella on other occasions interrupted Caroline at tennis, and invaded the children's private schools. At one time he came uncomfortably close in a power boat to Mrs. Onassis swimming. He often jumped and postured around while taking pictures of her party notably at a theater opening but also on numerous other occasions. He followed a practice of bribing apartment house, restaurant and nightclub doormen as well as romancing a family servant to keep him advised of the movements of the family.
After detention and arrest following complaint by the Secret Service agents protecting Mrs. Onassis' son and his acquittal in the state court, Galella filed suit in state court against the agents and Mrs. Onassis. Mrs. Onassis answered denying any role in the arrest or any part in the claimed interference with his attempts to photograph her and counterclaimed for damages and injunctive relief charging that Galella had invaded her privacy, assaulted and battered her, intentionally inflicted emotional distress and engaged in a campaign of harassment. The action was removed to the United States District Court. On a motion for summary judgment Galella's claim against the Secret Service agents was dismissed. At the same time the government intervened requesting injunctive relief from the activities of Galella which obstructed the Secret Service's ability to protect Mrs. Onassis' children.
After a six-week trial the court dismissed Galella's claim and granted relief to both the defendant and the intervenor. Galella was enjoined from keeping the defendant and her children under surveillance or following any of them, approaching within 100 yards of the home of defendant or her children or within 100 yards of either child's school or within 75 yards of either child or 50 yards of defendant, using the name, portrait or picture of defendant or her children for advertising, and attempting to communicate with defendant or her children except through her attorney. Galella appealed from the judgments dismissing his complaints, the grant of injunctive relief to defendant Onassis on her counterclaim and to the intervenor on its intervening complaint, and a third judgment retaxing transcript costs to plaintiff.
A landlord refuses to rent an apartment to a prospective tenant because of race and makes derogatory remarks during the encounter. The tenant sues for intentional infliction of mental distress along with other claims. The court determines whether the plaintiff is entitled to a jury trial on the emotional distress allegations.
Curtis v. Loether415 U.S. 189 (1974)
Petitioner Curtis, a Black woman, brought this action under Section 812 of the Civil Rights Act of 1968 claiming that respondents, who are white, had refused to rent an apartment to her because of her race in violation of Section 804(a) of the Act. In her complaint she sought only injunctive relief and punitive damages, though a claim for compensatory damages was later added. After an evidentiary hearing, the District Court granted preliminary injunctive relief enjoining the respondents from renting the apartment to anyone else pending trial on the merits.
This injunction was dissolved some five months later with the petitioner's consent after she had obtained other housing, and the case went to trial on the issues of actual and punitive damages. Respondents made a timely demand for jury trial in their answer. The District Court denied the jury request and after trial on the merits found that respondents had discriminated against petitioner on account of her race.
The District Court awarded $250 in punitive damages while finding no actual damages and denying petitioner's request for attorney's fees and court costs. The Court of Appeals reversed on the jury trial issue. The Supreme Court granted certiorari in view of the importance of the jury trial issue in the administration and enforcement of Title VIII.
An insurer denies a valid claim and engages in a pattern of delay and misrepresentation that causes the policyholder prolonged financial and emotional strain. The policyholder sues for intentional infliction of mental distress. The court reviews whether the insurer's conduct justifies an award of punitive damages in addition to compensatory relief.
State Farm Mutual Automobile Insurance Co. v. Campbell538 U.S. 408, 123 S.Ct. 1513, 155 L.Ed.2d 585 (2003)
In 1981, Curtis Campbell was driving with his wife Inez in Cache County, Utah, when he attempted to pass six vans on a two-lane highway. This caused an oncoming driver, Todd Ospital, to swerve onto the shoulder, lose control, and collide with a vehicle driven by Robert G. Slawson and his wife, killing Ospital and permanently disabling Slawson. Campbell's insurer, State Farm Mutual Automobile Insurance Company, declined settlement offers of the $50,000 policy limit from Slawson and Ospital's estate despite early investigations indicating Campbell's fault and advice from its own adjuster.
A jury in the underlying tort actions found Campbell 100 percent at fault and returned a judgment of $185,849 against him. State Farm refused to pay the $135,849 excess over policy limits or post a supersedeas bond. The Campbells then entered an agreement with Slawson and Ospital's estate under which the claimants would not seek satisfaction of the judgment in exchange for the Campbells pursuing a bad-faith action against State Farm, being represented by the claimants' attorneys, and assigning 90 percent of any recovery to them.
The Campbells sued State Farm for bad faith, fraud, and intentional infliction of emotional distress. The trial court bifurcated the case into two phases before separate juries. In phase one the jury found State Farm's refusal to settle unreasonable. In phase two the jury heard evidence that State Farm's decision was part of a nationwide Performance, Planning and Review policy implemented since 1979 to cap payouts and meet corporate profit goals, including testimony from former Utah employees and experts about practices in multiple states over twenty years. The jury awarded $2.6 million in compensatory damages and $145 million in punitive damages.
The trial court reduced the compensatory award to $1 million and the punitive award to $25 million. Both sides appealed. The Utah Supreme Court reinstated the $145 million punitive damages award after applying the three guideposts from BMW of North America, Inc. v. Gore and relying on the nationwide evidence, State Farm's wealth, and the statistical likelihood of punishment in only one of 50,000 cases. The United States Supreme Court granted certiorari.
A shipping company engages in reckless operational decisions that result in a massive oil spill harming coastal communities. Affected residents sue the company for intentional infliction of mental distress caused by the environmental and economic devastation. The court evaluates the ratio of punitive damages to compensatory awards under applicable constitutional standards.
Exxon Shipping Co. v. Baker554 U.S. 471 (2008)
In March 1989 the Exxon Valdez supertanker grounded on Bligh Reef in Prince William Sound, Alaska, releasing millions of gallons of crude oil.
Exxon Shipping Company, the vessel's owner and now known as SeaRiver Maritime, Inc., together with its parent Exxon Mobil Corporation, confronted widespread liability from the spill. The company settled a class action brought by more than 32,000 commercial fishermen, Native Americans, landowners, and others for $2.5 billion in compensatory damages. Exxon also pleaded guilty to violations of the Clean Water Act, the Migratory Bird Treaty Act, and the Refuse Act, paying $150 million in criminal fines, and spent an additional $2.1 billion on cleanup.
Respondents, other persons whose businesses and livelihoods were disrupted by the spill, filed this civil action seeking punitive damages. The United States District Court for the District of Alaska divided the plaintiffs into three classes and conducted a three-phase trial. In the first phase the jury found Exxon Shipping Company and Captain Joseph Hazelwood, the ship's master, reckless and therefore potentially liable for punitive damages. In the second phase the jury awarded $5 billion in punitive damages against Exxon.
The District Court later reduced the punitive award to $2.5 billion. On appeal the Ninth Circuit reinstated the jury's original $5 billion punitive damages award. The Supreme Court granted certiorari to consider whether the $2.5 billion punitive damages award was excessive under maritime law.
What level of conduct is required to support an intentional infliction of mental distress claim?
The defendant's conduct must be extreme and outrageous, exceeding all bounds of decency and regarded as intolerable in a civilized community. Mere insults or annoyances are insufficient.
Does the First Amendment bar intentional infliction of mental distress claims arising from protected speech?
Yes. Speech on matters of public concern receives special protection even when it causes severe emotional distress. Peaceful picketing accompanied by offensive signs on public land is protected and tort liability is barred absent additional unprotected conduct.
Can a public figure recover for intentional infliction of mental distress based on a publication?
Recovery requires a false statement of fact made with actual malice. Outrageous parody or opinion that no reasonable person would interpret as stating actual facts does not give rise to liability.
Are presumed or general damages available in intentional infliction of mental distress cases?
No. The plaintiff must prove actual severe emotional distress. Damages are not presumed as they are in certain defamation contexts.
intentional infliction of emotional distress
under Utah law); Gore, supra , at 563, and n. 3, 116 S. Ct. 1589 (fraud under Alabama law); TXO, supra , at 452, 113 S. Ct. 2711 (plurality opinion) (slander of title under West Virginia…